Privacy Policy

Introduction

DRIP Inc. (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in Canada and elsewhere, when you use our website, SaaS services, or mobile applications.

1. Scope & Legal Framework

We collect and use personal information in commercial activities, subject to PIPEDA (the Personal Information Protection and Electronic Documents Act) when in Canada, as well as applicable provincial privacy laws (like Alberta’s PIPA). 

You agree to this policy by using our services.

2. What Information We Collect

We collect information that helps us operate, improve, and support our service. Examples include:

• Account & contact information: name, email, phone, business name, address
• Payment & billing data: credit card or payment method (via secure payment processor)
• Usage and analytics data: how you use DRIP (features used, timestamps, logs)
• Device & technical data: IP address, browser type, operating system
• Cookies & tracking: identifiers and session cookies, analytics cookies
• Communications: messages, support tickets, responses
• We only collect what is necessary for the purposes described below.

3. How We Use Information

We use your personal data for these purposes:

• Provide, maintain, and improve our services
• Authenticate users, manage accounts, and prevent fraud
• Process billing and payments
• Send you updates, notifications, and marketing (with opt-out)
• Analyze usage patterns and product performance
• Legal compliance, dispute resolution
• We will not use personal information for unrelated purposes without your consent.

4. Disclosure & Third Parties

We use your personal data for these purposes:

• Service providers & partners (e.g. hosting, analytics, payment processors) under contractual safeguards
• Affiliates or successors in case of merger or transfer
• Legal authorities when required by law (court order, regulation)
• Anonymized or aggregated data (no personal identifiers)
• We do not sell your personal information.

5. Consent & Withdrawal

You consent to collection, use, and disclosure as described in this Policy. You may withdraw consent at any time by contacting us (see Contact below). Withdrawal may limit your access to parts of DRIP.

6. Access, Correction & Deletion

You may:

• Access your personal information
• Request correction of errors or omissions
• Request deletion (subject to legal or contractual obligations)
• We’ll respond within 30 days, unless a longer period is allowed by law.

7. Data Retention

We retain your data only as long as needed for operational, legal, or business purposes. Then we securely destroy or anonymize it.

8. Security Measures

We implement reasonable technical and organizational safeguards: encryption, access controls, secure servers, monitoring, staff training.



No system is perfect. In the event of a breach posing real risk of harm, we will notify affected individuals and regulators as required by law.

9. Cookies & Tracking

We use cookies and similar technologies to:

• Enable basic site functionality
• Remember user preferences
• Analyze site usage
• Serve relevant content
• You can manage cookie settings via your browser, but disabling cookies may limit site features.
  

10. Children

Our services are not for children under 18. We do not knowingly collect personal information from minors.

11. Changes to this Policy

We may update this policy. When we do, we’ll post the new version with an updated “Effective Date.” Use after changes means you accept them.

12. Contact Us

If you have questions, concerns, or requests about your personal information, please us the contact form on the website.